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Returns or exhanges

If for any reason you are not satisfied with one of our products, you can return it to us without penalty and without giving any further reason within 14 calendar days of delivery. This is only possible if you have not worn or used our products in the meantime. 

  1. If you wish to return a product, we ask you to download and complete our Form for withdrawal. You can indicate on this form whether you choose a refund or exchange for an identical or comparable product.
  2. You add the Model form to the return shipment and return the package to the following address: 
    Denimagic
    Bergerstraat 37
    6226 BA  Maastricht
    The Netherlands
    Shipping costs are for your own account unless we have demonstrably made a mistake in production or shipping. In that case, the shipping costs will be paid by us.
  3. If you have opted for a refund, we will refund the purchase amount to your bank account within 1 to 2 weeks. If you have chosen to exchange, we will do our best to return a replacement product to you as soon as possible.

    You can find our full return and exchange policy in our Terms and conditions.